I was lucky enough to attend SNAP Summit 3, the leading conference on user experience and engagement If you missed it, you can still watch the presentations at Ustream. Sorry, no slides, but if you dig around the net you will find these speakers presentations somewhere, like the one from Solana Crawford from Design about Town below:
Go through the slideshow while listening to the Ustream video for maximum value.
SNAP was great for stimulating ideas like:
* How to make use of Opensocial for user acquisition
* Leveraging existing information, systems and infrastructure in a complementary manner that maximises user retention.
* Using standard microformats that are machine readable
* How to best utilise Firefox add-ons and also IE add-ons for growth
* Virtual currency and its impact on user action.
* Leading user action through design.

Tags: Social Media, Web 2.0, Web usability