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01 Nov 08 Mobile in The Changing Consumer Experience

Guy Kawasaki has just written a post over on the OPEN Forum discussing the merits of the new FEED Consumer Experience Report by Razorfish.  Its recommendations include:

  1. “Act more like publishers, entertainment companies, or even party planners, than advertisers.”
  2. “Create content that engages and ‘reaches’ consumers across channels, provide valuable services over mere advertising, and master an increasingly complicated and expansive content distribution model.”
  3. “Rethink the way they create relationships (or conversations) with consumers before it’s too late.”

The report also examines the concept of “advertising as a service.” All of this would be of great value to any business owner.  It is especially relevant to us since we are developing a new opt-in mobile advertising standard.  No more push, broadcast, in your face advertising, but instead, relevant and targeted push.

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